Refund policy

🔄 Return & Refund Policy – PinkCoutureOne
We want you to love your purchase from PinkCoutureOne! If something isn’t right, we’re here to help.

🛍️ Returns

We accept returns under the following conditions:

• Timeframe: Items must be returned within [14 days] of delivery.

• Condition: Items must be unused, unwashed, and in original packaging with tags (if applicable).

• Non-returnable items include:

  • Sale or clearance items

  • Kitchen appliances that have been used

  • Intimate clothing (e.g., underwear, bodysuits)
    
    If your item was damaged or defective on arrival, please contact us within [e.g., 48 hours] of receiving it.
    
    

    💵 Refunds

    Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within [e.g., 5–10 business days].

    Shipping costs are non-refundable.
    If your order included free shipping, the actual cost of shipping may be deducted from your refund.
    
    
    

    🔁 Exchanges

    We do not offer direct exchanges. If you want a different item or size, please return the item and place a new order.

    ---

    🚚 Return Shipping

    • Customers are responsible for return shipping costs unless the item is defective or we sent the wrong item.

    • We recommend using a trackable shipping method, as we’re not responsible for lost return packages.
      
      

      📧 Need Help?

      Email us at [Pinkcoutureone@gmail.com] with your order number and reason for return. We’ll guide you through the process.